Change Your PalmPay Phone Number & Email Address (Quick & Easy Guide)

Hello guys! I’m going to show you how I changed my PalmPay’s Phone Number and Email Address in this article. However, to change your phone number or linked email address on PalmPay Account, you must have your account logged in to a PalmPay App.

Furthermore, you must understand that changing your phone number on the PalmPay App, doesn’t mean that your PalmPay wallet number will change. In other words, the registered phone number will remain the PalmPay Account Number. This simply means, your PalmPay Account Number can never be changed no matter what happens.

Email Address, on the other hand, is used to receive alerts and notifications about your PalmPay Account. Changing it will let you receive new alerts and notifications to the email address you just added.

Why Update your PalmPay Contact Info?

I have seen many users complaints about changing their PalmPay phone number and email address. These reasons are not limited to security benefits, account access and keeping information current.

Security Benefits

Security benefits such as two-steps authorization which is activated via email is one of the major reasons users update their phone number and email address on PalmPay Account.

If your PalmPay Email Address is compromised, the next thing to do is to change such email on your account to avoid unauthorized access that can lead to fraudulent activities on of your Money.

Account Access

This is another reason users can decide to update their phone number and email address on PalmPay app. If the linked phone number or email address have gotten lost, or unaccessible, you can change them on your PalmPay Account to regain access to your account.

Keeping Information Current

Keeping your information up-to-date is another reason you may want to change your PalmPay Phone Number and Email Address. Keeping them current will let you get new alerts and notifications about your PalmPay Account in your inbox.

Changing your PalmPay Phone Number

If you’re worried about your PalmPay account security, or you’ve lost your old SIM card, or you cannot access your palmpay account, or you need to link a new phone number, follow these step-by-steps guides to update phone on your PalmPay Account.

Requirements

Here are things needed/required to change your phone number on PalmPay:

• New Phone Number: Precisely, the one that’ve not been used for account creation on PalmPay before.
• OTP Code: This will be sent upon changing the number. It’s required to confirm that you’re not using another person’s phone number and that you have access to the phone number.

Step-by-steps guide to Changing your PalmPay Phone Number

Follow these steps to successfully change phone number on your PalmPay Account:

Step 1

Login to your PalmPay App and tap on your profile image at the top-left corner of your dashboard.

Step 2

Tap on “Mobile Number” Now, you will required to input your PalmPay PIN to proceed.

Step 3

Input your PalmPay PIN and tap Continue.

Next, input the new phone number and tap continue.

Step 4

An OTP code will be sent to the new phone number. Confirm the code and tap on “Change”. The system will confirm your actions and proceed with your request.

You will get a notification that you’ve successfully completed the change of your PalmPay Account’s Phone Number.

Updating Your PalmPay Email Address

Many people change their email address on PalmPay due to lost access and willingness to use new address. However, if you’re willing to change email address on your PalmPay Account, here is the step-by-step guide with clear screenshot.

Changing your PalmPay Email Address

Step 1

Login to your PalmPay Account via app. Tap on your profile pic at the top-left corner of your app dashboard.

Step 2

Tap on “Email Address” and clear the old email address to add new one.

Step 3

Input new email address as desire and tap on “Change Email Address” as highlighted in the image below.

Step 4

A confirmation email carrying code will be sent to the new email address. Login to your Emailing app to confirm the code, or click on the link provided in the email to confirm the actions.

Changing your PalmPay Account Names

Yes, you can modifies your PalmPay Account Names. But this comes with terms and conditions. It’s important to let you know that you can only modifies your names on PalmPay and not change.

In other words, you can correct your names on PalmPay with your valid ID that indicates the correct names. To do that, kindly login to your PalmPay App and tap on your profile image at the top-left corner of your app dashboard.

Tap on “Full Name” and you will be provided with a “Apply to Modify Full Name” form.

Input all the required information and documents and tap on “Submit”

PalmPay will review your request within 7 business days. You will get info via email address whether your request is approved or declined. If it’s declined, you will be provided with reasons.

Final words

I hope this article has helped you change your information on PalmPay? If you get help from this article, please share it on your social media platforms and drop a comment in the comments section if you have any questions or opinions.